The Value in Choosing the #1 Vendor

| August 14, 2014

TIME is MONEY

Technical issues causing your pawn software to not function properly, such as not having the ability to print a contract, may result in you locking your doors and turning away business.
Having a reliable technical support solution is KEY in these situations. Including myself, Data Age maintains a 15 man dedicated technical support staff, possessing knowledge, experience and skill sets second to none in the industry. We prided ourselves on same day call backs, with a strong focus to have ALL customer’s called back within 30 minutes or less of creating a support ticket. Stores unable to conduct any business at all take priority and will receive an immediate call back.

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Did You Know? – Add a Layaway Notice to the Pawn Payment Screen

| August 11, 2014

Often times pawn customers are also general retail customers who will take advantage of your layaway program. When these customers come in to make a payment on their pawn, it can be helpful to remind them about their layaway so they can make a layaway payment at the same time. This Did You Know video covers adding a notice on the pawn payment screen, showing they have an active layaway.

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Did You Know? – Creating a Call List Prior to Forfeit

| August 6, 2014

In this Did You Know?, certified PawnMaster trainer Richard Lutz shows us how to create a call list for soon to be forfeited items. You can use this list to call your customers and remind them that their items are about to be forfeited. This goes a long way in providing good customer service and will often result in those customers coming it to either pick up their items or extend their loan.

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Internet Security Vulnerability Affects Most of the Internet

| April 9, 2014

HTTPSAn internet security bug announced Monday may be putting your personal information and your web based business may be at risk!

Earlier this week a security vulnerability was discovered in the encryption protocol OpenSSL, which is used on most websites that collect private information, use passwords and collect credit cards. Most websites that try to protect their users information, such as Gmail, Yahoo and your bank also use OpenSSL. Many web based businesses, eCommerce sites, SaaS (Software as a Service) services and other transaction based websites also use this protocol.

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Our Focus on Industry Education

| April 3, 2014

Being the global industry leader and continually bringing on more than 30 new stores every month, we embrace our status as the tip of the spear when it comes to helping our clients advance their business. Below is some of the feedback we have recently received.

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New eBook – 12 Things You Should Know Before You Open a Pawnshop

| March 27, 2014

12 Things to Know Before You Open a PawnshopWe are proud to announce we have just released our new eBook, “The 12 Things You Should Know Before You Open a Pawnshop“. Over the last 25 years we’ve worked with a lot of new shop owners, have shared their experiences, their successes and their challenges. From the shop owner in North Carolina who, on his first day open, had a line around the corner; to the shop in Florida that had a power surge damage every one of their TV’s. For every dozen successes we’ve seen, we’ve also seen a mistake or two. Mistakes that could have easily been avoided with a little advanced knowledge.

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ATF Issues an Advisory Letter to All Firearms Dealers

| March 10, 2014

ATF
The Bureau of Alcohol, Tobacco, Firearms and Explosives has issued a an advisory letter warning to all federal firearms licensees and firearms dealers. This letter warns that some scammers are using fraudulently altered Federal firearms licenses to sell, but never deliver firearms online. This is a must read for anyone dealing in firearms.

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February Recap

| March 6, 2014

As Data Age moves closer to the 3,000 client mark, our customers are reporting February was a month of growth and opportunity. It is obvious this progressive trend is continuing as we are experiencing both new store openings and expansion units being added by our existing clients. We also applaud the efforts and work delivered to the market by the other vendors in the space, as they continue to service our industry and open up new stores as well. With 35 new stores coming on line in February, Data Age continues to take mantel of the pre-eminent leader in the space. Our enhanced focus on education, support and & product development, all based on the feedback from the thousands of clients, is paying big dividends.

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