Did You Know? – Creating a Call List Prior to Forfeit

In this Did You Know?, certified PawnMaster trainer Richard Lutz shows us how to create a call list for soon to be forfeited items. You can use this list to call your customers and remind them that their items are about to be forfeited. This goes a long way in providing good customer service and will often result in those customers coming it to either pick up their items or extend their loan.