PawnMaster Blog | Insights for Pawn Shop Owners

Customer Profile: Crown Jewelers & Pawn

PawnMaster | October 1, 2016

Mike Katsanevas , Crown Jewelers & Pawn, Salt Lake City, Utah

Pawn shop owner Mike Katsanevas has been a PawnMaster client for over 10 years. After trying PawnMaster Ignite for the first time, he was totally blown away with the improved speed and user interface. Mike’s employees feel more incentivized by being able to track their daily sales goals in real-time right from Ignite’s dashboard, and now that they can perform multiple transactions simultaneously, work flow and revenue have increased exponentially. (more…)

Business Spotlight: Proper Expectations

PawnMaster | September 30, 2016

One of the main reasons a customer-vendor relationship can go sideways in a hurry is mis-aligned expectations set early on in the business relationship. Many companies have mission statements, brand promises, and mantras which seem to change way too often, but great companies stay the course and believe in their approaches. This is because they expend great amounts of time, energy, and resources planning to ensure they get it right, the first time. This starts with hearing the customer and listening to what the market is saying. This holds true, not only for the products they bring to the market, but also the approaches in which these products are brought to market and supported.

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Business Spotlight: Just Do Your Job

PawnMaster | September 30, 2016

As a Huge Pittsburgh Steeler fan it pains me to write this but far and away Bill ”The Hoodie” Belichick is the greatest coach that has ever patrolled a sports sideline. He may even be one of the top strategist of all time. His approach, style and preparation should be reviewed by anyone in business. The tagline “Just Do Your Job” seems simple but when you peel it back it is very complex.

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Hey AWS… How is Business? Booming!

PawnMaster | September 29, 2016

Do you use Netflix? If not, surely you know someone who does since they have 47 million subscribers in the US and 83 million subscribers worldwide. Last year, Netflix streamed 42.2 BILLION hours of content though AWS. Oh and by the way – they dominate internet traffic. In fact, last year they accounted for 36% of downstream internet traffic in North America. That’s more than YouTube, Facebook, iTunes and Hulu combined.

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Sales Spotlight: Likeability

PawnMaster | September 28, 2016

In every sales opportunity, no matter what industry you may be in, rapport and likeability is a must-have element if you want to make a sale. It’s a simple fact; people buy from people they like. I have met so many talented sales people over the years and this plays directly into their success. If there was no charm, personality, rapport-building, or likeability as a part of their skill set, they never could reach The President’s Club. (more…)