Corby Logue began his pawnbroking career 30 years ago at the age of six, counting cash drawers each day after school in his father’s first shop. Over the next decade, they grew into a 15-shop operation. In 1990, the company became publically traded and grew rapidly, adding 210 stores across 14 states over the next four years.
What’s Your Favorite PawnMaster Feature? Natasha
Natasha’s My favorite add-on
What’s Your Favorite PawnMaster Feature? Ashlee
What’s your favorite add-on and why? TEXT MESSAGING!
5 Helpful Hints for Pawnbrokers – Volume 2
Q: How can I void a redeemed pawn?
A: My first instinct is to tell you to ask your employee, “Why do you need to void a redeemed pawn?” This is a safety precaution to make sure they’re not trying to skim money out of the cash drawer. As an owner be sure to limit who has access to voiding a pawn.
Don’t Sweat Your Competition
Competition… What is it? Someone else that does what you do? Do they do it better? Or are they just another company in the same field or on the same street.
Don’t sweat competition; I try to never sweat competition. There will always be competition and sometimes I admit I don’t like it (I’m not perfect).
However, I worry more about what I’m doing for my clients and my company start to finish day in and day out. So many people get wrapped up in what everyone else is doing or saying that they forget about themselves and what they have on their own to-do lists. (more…)
Get Found on Amazon Marketplace
Why should you sell on Amazon? Two words. Customer. Obsession. This Amazon’s top leadership principle and it’s why people buy from them. Customer obsession, or the idea of starting with the customer and working backwards, makes consumers comfortable with buying something online from a vendor they may not be familiar with. Don’t get me wrong, it isn’t the ONLY reason to sell on Amazon. There are plenty of other benefits… (more…)
5 Helpful Hints for Pawnbrokers – Volume 1
1. All TV’s on the sales floor are turned on. Two factors sell nearly all TV’s… Price and picture. There is virtually no chance a TV that isn’t on will generate much interest from customers. Older TV’s may sometimes have a great picture and, hopefully, be affordable to someone with a small budget. Even poorer pictures can sometimes be enhanced by attaching a Blu-Ray player. Still, go back to rule one… Turn it on! (more…)
Q: What is “Bin” used for?
A: This is optional (mandatory in the shop where I worked) and is used to locate items. Staying organized is critical to running an efficient pawnshop, by noting the locations of items, anyone should be able to find them for redemption or pulling.
Strategy for Competing Successfully Using Key Performance Indicators (KPI)
We have all heard about the importance of measuring performance. After all every professional sport lists it leaders by ranking of an average, points made, and percentage of success. Imagine for a moment if these performance statistics were not kept? The real leaders of the sport would become anonymous, team strategies would be scrambled and worse, the fans would lose the ability to identify with the true heroes of the game. As for the players, how can they improve if they don’t know what they must improve upon?