Redefining Cloud Technology: PawnMaster Ignite

| March 4, 2019

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For over 30 years, PawnMaster has been known for our world class service in every aspect pertaining to supplying the collateral loan and buy/sell industry with state-of-the-art software. Whenever we roll out a new program, service, or support model, we do so with only one focus; Our customers. When we build cutting edge software, we don’t build to accentuate fluff. We build features into our products to put our customers in the best possible position for success, and to give them a true competitive advantage in their markets.

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A Good First Impression

| February 19, 2019

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Here’s something I learned early on in my sales career—first impressions matter! If there’s one thing to always be mindful of, it’s to pay attention on how you’re coming across to the people that you’re communicating with. It’s even more important when you’re communicating with them for the first time!

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Refining Matters: Focus on the Pawn Industry

| February 12, 2019

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The pawn industry enjoys a unique relationship with United PMR. As the largest US-owned primary refiner in the country, United exclusively services the jewelry industry. A major source of jewelry for recycling and refining is the pawn industry. Dating back to ancient history, the practice of loaning money on portable security has outlasted the test of time. Pawn shops, because of their niche services and customer-friendly business model, have provided much needed funding to customers when other options such as bank loans weren’t available to people.

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The Texas Association of Pawnbrokers Houston Convention 2019

| February 11, 2019

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We are pleased to announce that our upcoming convention will be held on February 22-24th in Houston at the Embassy Suites Energy Corridor. In an effort to include our existing members and hopefully continue to add new members, we are bringing the convention to another new location. Hurricane Harvey hit Houston and our coastal cities hard this past year but they have remained strong!  Much of this strength came from individuals working together. Our strength at TAP comes from your participation and willingness to work with other independent pawnbrokers across this great state to protect and preserve the pawn industry.

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Behind the Counter: Qualifying Customers

| February 8, 2019

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When it comes to running a successful pawn business, one of the most important skills for a broker to have is the ability to qualify their customers. Qualifying your customers is like vetting a new hire; you need to see if it’s going to be a good fit.

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The DIXIE Pawnbrokers Trade Show 2019

| January 30, 2019

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Every year, the states of Arkansas, Louisiana, Mississippi and Alabama get together to share ideas among pawnbrokers and get up to date info concerning the industry and what we all need to concentrate on for the coming months. This year, South Georgia and the Florida panhandle have been invited as well, which will make for a great mix of pawnbrokers from the greater southeast area of the country. With the show returning again this year to Orange Beach, Alabama we hope pawnbrokers from the surrounding areas will take advantage and drive over.

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Behind the Counter: Disgruntled Customers

| January 17, 2019

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I’ve been in the pawn business for over 20 years and you better believe that I’ve seen my fair share of unhappy clients. The first time you’re faced with an upset customer, it’s a lot to take in. Even the most experienced brokers will have their hands full when it comes to a really disgruntled customer who thinks they’re in the right. Throughout my history in this business, I’ve learned a few ways to diffuse a situation and help both the customer and shop owner come out feeling satisfied, reassured, and respected. (more…)

The SMART Guide to Selling Your Pawn Shop

| January 2, 2019

header-sellingyourshop*This post is presented in partnership with SMART Financial Operations LLC

There are a number of reasons to sell a pawn business. Perhaps you’re ready to retire and you don’t have someone to pass it onto, or you’re just ready to move on from the industry but don’t want to see what you’ve built shuttered up and vacant. I’ve been in this business for over 30 years, and have been involved in several hundred purchases and sales of pawn stores, both as the purchaser and the seller. There’s a lot that goes into the sale of a pawn business, and not all of it has to do with numbers. Preparing your shop for sale is a lot like getting a house ready for a showing. The numbers are just a part of the equation, because the details can really make or break a sale.

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