4 Signs Your Customer Service Strategy is Failing

Podium header-4 Signs Your Customers ServiceHow do you treat people who want to support your business? Do you put them on hold? Do you wait to respond to their messages until it’s convenient for you? Do you ignore their feedback on your business? If you have trouble answering any of these customer service questions, then it might be time to rethink your strategy.

(more…)

The Value of Customer Relations

header-Behind the Counter-The Value of Customer RelationsRelationships are built from the heart.  You have to want to help others and make the world a better place.  Try building a relationship solely on financial gain and it will most certainly backfire.  This is where a lot of business owners fail.  Real recognizes real.  Whether it be in nature or inside your financial/retail location. 

(more…)

Guest Blog: Who’s watching your POS?

 header-EyesOn DigitalIn 1626 a Dutchman named Peter Minuit bought Manhattan from the Lenape Indians for twenty-four dollars’ worth of glass beads. This single transaction has been labeled throughout history, “the greatest swindle of all time.”

(more…)