Customer Profile: Castle Rental & Pawn


Lincoln Nail, Castle Rental & Pawn, Northwest Arkansas

Lincoln Nail manages a multi-store operation in Northwest Arkansas. One evening, he received a call from a pair of Data LNail_headshot.jpgAge technicians who had gotten an alert that one of the hard drives in Lincoln’s busiest store was about to fail. The technicians sprung into action and were able to pull backed-up information from Digi-Shield, getting Lincoln back on his feet as if nothing had happened.

“[You] were able to pull the most recent back-up after end of day and we were able to find no corruption and were able to get it restored onto the new server and now… everything is just like it was on the old server, not even skipping a beat. Man, that was so exciting, so amazing. Those guys just staying up really late at night to work through this after hours was just amazing. We’re just so- not only grateful, extremely grateful, but proud that we are doing business with somebody that takes that much care and time in helping their customers. It’s just- It’s awesome. Really blown away.” — Lincoln Nail