Customer Profile: Castle Rental & Pawn


Lincoln Nail, Castle Rental & Pawn, Northwest Arkansas

Lincoln Nail manages a multi-store operation in Northwest Arkansas. He appreciates being able to manage software LNail_headshot.jpgsettings for all of his stores through PawnMaster Ignite’s browser-based interface, allowing him to implement changes from one centralized location. Lincoln loves the ability to customize Ignite’s home screen, allowing him to place the menu items that he uses the most at the forefront, saving him time and streamlining his work flow.

“It’s obvious that you have taken the time to take care of little things that truly speed up the flow of a transaction and that’s key. The little things that you can do to speed up completing the transaction make all the difference in the world, because now, even if we can shave off 30 minutes over a full day, that’s 30 minutes that either A) we can give to a customer in time or B) we can use to complete tasks in the store so it’s amazing and it’s great and it reflects, you can see it in the software.” — Lincoln Nail