Every time a pawn shop writes a loan, a relationship begins. Whether it’s for a new or returning customer, each loan is the start of a relationship with someone who will visit the store over and over, and whose experience will impact the success of the business.
1- When the lights go on, you have to be you no matter what
Build your network up so you can referral sell and referral communicate. This is very powerful and will help you build a reliable pipeline. This article touches on two points.
This topic is one, which meets with so many differing opinions and mindsets. It also calls into question our own styles and how we perceive ourselves. Let me start off by saying being aggressive is a good thing but it has to be controlled when speaking to a client. Being aggressive for yourself is something I encourage. Aggressive (in a professional way) to be the best you can be, work hard for what you desire, aggressive in your goal setting and your pursuit of knowledge/success.
Data Age Business Systems, the developers of PawnMaster, the leading pawn shop management software, announced today, the promotion of Vanessa Gray to Director of Finance.
“Give a man a fish and you feed him for a day. Teach a man to fish and you feed him for a lifetime.” ~Maimonides.
We take this approach in our day-to-day business life but we also apply this methodology when training our customers. Over the years we have trained tens of thousands ends users on our software. (more…)
I always liked the book 212 The Extra Degree. The video linked below is eye opening and very powerful. In the heat of the battle we call business we tend to get caught up in the moment as we do all we can to adhere to our core business values. This at times, seems easier said than done. Taking a breath in these moments and really understanding the little things you do in your business do add up. They may not immediately translate to tangible results but when you are in the people business they will translate over time. The little things which, when executed to precision in business can be the difference between being Good vs. Great (another great read by the way)
If you have not read the book Good To Great by Jim Collins you really should. The author speaks about how companies and people go from good to becoming great. One of the principals discussed is the Hedgehog principal. A Hedgehog is a very defensive critter. It does not employ offense and when threatened it rolls itself up in a ball and becomes impenetrable. This critter is the best at the world at this defense. In sales and as a company, before you move on to something else, make sure there is something you do great. Master this one great thing you do. (more…)
Many of us take the entrepreneurial route for a host of different reasons as we try to carve out our path in life. Some are born into it, some want control over their livelihoods, others want to see their ideas and hard work flourish. As for me… Prior to jumping into the corporate world, I went into business because I was somewhat lost after college and jumped on the first opportunity that came to me. This opportunity began as a conversation I had in a gym and materialized into a door buzzer ringing in my apartment, which I almost did not answer because I was not sure I wanted to go in the direction of opening a business. I answered the door. Next thing I know I was headed to city hall with my new partner to get a business license. I borrowed some money from my parents while my partner sold his car. We opened up our first retail operation in a flea market. Needless to say this was a tough road but we knew there would be an interest if we did business the right way; with a store front operation.
Jay Hammond, The Milford Trade & Exchange Co., Milford, DE
Entrepreneur Jay Hammond opened The Milford Trade & Exchange Company in Milford, Delaware in 1996. He built a 
successful pawn shop and firearms /accessories retail business. After trying unsuccessfully four times to find a pawn management system, Jay turned to PawnMaster, he now believes this is the one. (more…)