How to Avoid a “Thumbs-Down” Experience with Your Software Vendor

| February 27, 2017

header-ThumbsUp.jpg

In 2016, many operators were forced into unchartered waters when a portion of the market had to search for new pawn software. Be it because of unfortunate life circumstances or business decisions of companies to take alternative directions in their business models to attempt to fast track success. Many operators did their homework and changed direction themselves by moving over to PawnMaster. There were many reasons for this besides great products and services. Stability, integrity and transparency were key elements for people making the move.

(more…)

Customer Profile: Steve’s Trading Post

| February 25, 2017

header-CustomerProfile2.jpg

Steve Richards, Steve’s Trading Post, Joplin, Missouri

Steve Richards had been using Premium Software to run his gun and pawn shop since 1990, but he found that it couldn’t SRichards_headshot.jpgkeep up with his expanding business. Steve needed a software product that was able to change with the nature of the pawn business, so he turned to PawnMaster. The stability and reporting power of PawnMaster was exactly what Steve was looking for in a software product. (more…)

Results Start With

| February 24, 2017

One of the main reasons for joining the Data Age PawnMaster team besides the obvious one as the industry leader was their commitment to  delivering consistent results to their customers.  Over the years I have worked for several highly commitment organizations.  During my early meetings with the Data Age team I quickly came to find they had a real desire to deliver results for years to come no matter how successful they became.  This was refreshing to say the least.   Simply put, we are in the results business.  Our customers demand results, invest in results and deserve results from the company they have invested in.   The foundation for the results we deliver is simple… We are transparent in our business practice and focus sole you the customer.  We fully understand the dynamics involved in staying the leader in business.  We have leadership in place who have experienced all aspects of business and have experienced the good and the bad.

(more…)

Agile Scrum Master

| February 24, 2017

header-agilesw.jpg

In waterfall methodology, the business stakeholders are not actively involved throughout the software development process, almost as if they’re lost in space. They have to wait for months before they see any results or even know if the software development droids are creating the features and functionality that the users want. Agile development takes that ambiguity away and provides clarity, active participation of key stakeholders, and most importantly all stakeholders are able to see the results every two weeks.

PawnMaster uses Agile development methodologies to increase speed to market for all of our new features and software developments. It has increased transparency and communication across all levels of our business while pushing out faster builds for our customers.

(more…)

Remember when you bought…

| February 22, 2017

header-Aleah.jpg
 

You
Never Regret
Buying the Best!
 
 
 
 
 
      
Think about the time you bought a really nice wallet. It lasted for years right? The same with jewelry. When you buy cheap jewelry that is what you get! Remind your customers that buying quality can actually save them money in the long run. Think about it. A nice belt can last 20 years. You would have to buy many cheap belts to last that same amount of time and would actually spend MORE money.
 
 
      In the long run, Quality will save Money & Time.

 
 
Quality saves you money!

 

 
 
 
Sell it as an Heirloom
Remind the customer that a nice piece of jewelry will last for generations. Shouldn’t they buy something that can be passed down again and again? Few things in life can be… Take this opportunity to buy the best.
Tell the guy this
 “So you saw it cheaper
 on-line? You
 can always find some
thing cheaply made”
“but how happy do you think she is going to be when all those little diamonds fall out and

her ring is in the shop 
MORE than on
her finger!

In the long
 run quality will save
 you money”
 

 You think you are saving by buying the cheapest because it costs less now, but long-term you actually end up spending more.
 
 

 

 
 

Customer Profile: Gold-N-Guns Pawn Shop

| February 18, 2017

header-CustomerProfile2.jpg

Mark Strother, Gold-N-Guns Pawn Shop, Gonzales, LA 

Mark Strother, owner of Gold-N-Guns Pawn Shop in Gonzales, LA has been in business for 32 years. He learned the valueMark Strother.png having a point-of-sale and inventory management software early in his career.  The owner of his previous software passed away suddenly, making technical support, future updates and upgrades non-existent. Mark was forced to find a new software provider. He was looking for a stable company that would provide technical support and continual upgrades. That’s when he found PawnMaster. (more…)

7 Habits of Highly Successful Pawnbrokers

| February 16, 2017

header-7habits.jpg 

  1. Keep Compliant Using Required Fields: In most areas of the world, collateral lending is highly regulated, and failing to abide by those regulations often results in heavy fines and punitive actions. One of the easiest ways to ensure that your employees are gathering all of the data needed for police reporting is to set required fields so a pawn or buy cannot be completed without all of the required customer and item information.

HOW TO: Setting the parameters is as simple as going to Admin >Store Setup>Customer Required Fields and Item Required Fields. (more…)