PawnMaster has a tool that helps pawnbrokers get the most from their customer data called the Customer Snapshot, that little box on the right of the New Pawn screen that is displayed after selecting a customer. It lists the number of active loans, number of redeemed and defaulted loans, as well as the number of buys, redemption ratio, return ratio and total sales in dollars. This is important information. This is a quick-glance record of how your customers are treating you.
When you set out to build software that will service thousands of customers like we do here at Data Age, you have to concentrate on the foundation. Building to scale is something you hear all the time but what constitutes accuracy in this statement? Building the platform on infrastructures that are inadequate for growth is the main mistake that software developers make. In an effort to keep their own costs at a minimum, they may host your data at the nearest facility that they can get a cheap price at instead of leveraging the best possible solution for their customer base. Also, not keeping up to date with the latest technology is a major issue for many software providers. Remember, cloud technology is constantly changing so anything past 5 years old in technology is already outdated.
Bill Daigle is the general manager of Parlour Pawn, overseeing almost 30 employees in several different departments. 
After initially having a difficult time finding a pawn software that could keep up with their expanding inventory, Parlour Pawn turned to PawnMaster. With PawnMaster’s bin location system, Bill and his staff are able to safely, securely, and easily manage their 15,000+ pawns. (more…)
We asked our employees what their favorite PawnMaster feature is, and why. Here’s what they had to say:
|
|
|
In my next post, you’ll read about the Seven Habits of a Successful Pawnbroker. One of those habits is the effective use of the PawnMaster data. The first item I want to drill down on is running the Aged Inventory Report. This should be done at least quarterly, if not monthly. To view, this report, go to Reports and select the Inventory category. Select report #1, “Items in Inventory” and click print. On the first filter select “Aged Inventory”, on the second filter choose all items or select an item type to display. Generally, on the next filter, it is preferred not to include “Bulk Items”. Now enter your start and end days, such as 365 and 730, to display items in the shop more than one year but less than two.
With so many pawnbrokers making the decision to change software vendors in 2016 as a result of several unfortunate circumstances, we feel it is important to provide these types of resources. When you’re entering into a SaaS agreement for the first time, you may have some questions or concerns. That’s normal. According to CIO Review, “The best means of protecting yourself is to carefully read and understand the terms of the contracts with your data vendors. Often these provisions can be negotiated–for example, you can require that your data to be anonymized when it’s used by the vendor.”
Martin Strasser had been using a custom-designed pawn software for years, but development costs and the amount of 
inventory he was dealing with led him to look for a stable platform with superior support. After researching PawnMaster and meeting with our team, Martin felt confident that he chose the best pawn software for his ever-growing business. (more…)
We asked our employees what their favorite PawnMaster feature is, and why. Here’s what they had to say:
|
|
|
|
|
|
|
|
|
