Often times pawn customers are also general retail customers who will take advantage of your layaway program. When these customers come in to make a payment on their pawn, it can be helpful to remind them about their layaway so they can make a layaway payment at the same time. This Did You Know video covers adding a notice on the pawn payment screen, showing they have an active layaway.
Did You Know? – Creating a Call List Prior to Forfeit
In this Did You Know?, certified PawnMaster trainer Richard Lutz shows us how to create a call list for soon to be forfeited items. You can use this list to call your customers and remind them that their items are about to be forfeited. This goes a long way in providing good customer service and will often result in those customers coming it to either pick up their items or extend their loan.
Data Age Announces PawnLink.org – A New Site for the Pawn Industry
I was handed a great opportunity and a privilege to enter into our industry two years ago. As I stepped into my new assignment I not only focused on making our company better, but I was very interested in the clients and people who make up the entire pawn industry.
Internet Security Vulnerability Affects Most of the Internet
An internet security bug announced Monday may be putting your personal information and your web based business may be at risk!
Earlier this week a security vulnerability was discovered in the encryption protocol OpenSSL, which is used on most websites that collect private information, use passwords and collect credit cards. Most websites that try to protect their users information, such as Gmail, Yahoo and your bank also use OpenSSL. Many web based businesses, eCommerce sites, SaaS (Software as a Service) services and other transaction based websites also use this protocol.
Our Focus on Industry Education
Being the global industry leader and continually bringing on more than 30 new stores every month, we embrace our status as the tip of the spear when it comes to helping our clients advance their business. Below is some of the feedback we have recently received.
New eBook – 12 Things You Should Know Before You Open a Pawnshop
We are proud to announce we have just released our new eBook, “The 12 Things You Should Know Before You Open a Pawnshop“. Over the last 25 years we’ve worked with a lot of new shop owners, have shared their experiences, their successes and their challenges. From the shop owner in North Carolina who, on his first day open, had a line around the corner; to the shop in Florida that had a power surge damage every one of their TV’s. For every dozen successes we’ve seen, we’ve also seen a mistake or two. Mistakes that could have easily been avoided with a little advanced knowledge.
ATF Issues an Advisory Letter to All Firearms Dealers
The Bureau of Alcohol, Tobacco, Firearms and Explosives has issued a an advisory letter warning to all federal firearms licensees and firearms dealers. This letter warns that some scammers are using fraudulently altered Federal firearms licenses to sell, but never deliver firearms online. This is a must read for anyone dealing in firearms.
February Recap
As Data Age moves closer to the 3,000 client mark, our customers are reporting February was a month of growth and opportunity. It is obvious this progressive trend is continuing as we are experiencing both new store openings and expansion units being added by our existing clients. We also applaud the efforts and work delivered to the market by the other vendors in the space, as they continue to service our industry and open up new stores as well. With 35 new stores coming on line in February, Data Age continues to take mantel of the pre-eminent leader in the space. Our enhanced focus on education, support and & product development, all based on the feedback from the thousands of clients, is paying big dividends.
The Social Media Phenomenon – What you should know!
This months Client Corner comes from Chad McGhee, VP of Operations for CashWiz Holdings located in the Cayman Islands. Chad outlines the importance of including Facebook as part of your ongoing marketing strategy.
How QR Codes Can Benefit Your Pawnshop
QR Codes are everywhere! From grocery stores to the streets, from business cards to billboards, from marketing materials to people marketing themselves with tattoos, everyone is scanning! (or Everyone seems to be scanning)