When “Plan A” is Dead

| October 14, 2016

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How much does it cost you when Plan A fails and you are left to figure out how to recover if a vendor goes out of business or a new regulation is enforced? What is your Plan B? 

For many customers in our industry, Plan B was making sure Plan A works, especially when it comes to relying on vendors. As we have seen in 2016, the pawn industry has experienced some unsettling events. With new compliance regulations and new legislations, vendors going out of business or being taken over, you want to make sure your vendors are in your corner to help you keep your business running smoothly.  (more…)

Sales Spotlight: Two Kinds of Pressure

| October 12, 2016

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There are two types of pressure. There is pressure you feel and pressure you apply. Assuming we are constantly refining our trade, enhancing our knowledge and working smarter, applying pressure in a competitive opportunity boils down to proper positioning and differentiating yourself from the competition. (more…)

Sales Spotlight: Negotiation Wisdom

| October 12, 2016

header-SalesSpotlight.REDUXpsd.jpgLet me start off by saying negotiation is a two-way street. Our mission is to provide a fair and reasonable solution for our customers, but unfortunately we can’t give our software away because we still need to continue to build and support their needs on an ongoing basis.

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Need a Better Way to Reach Shoppers and Boost Sales this Holiday Season?

| October 10, 2016

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Text messaging can help. As a business owner, you must use every opportunity to communicate with your prospects, customers, and VIPs. Whether you send plain text messages or texts with hyperlinks directing your customers to a landing page of your choice, mobile marketing can attract more buyers throughout the holidays. What’s your plan for Black Friday, Small Business Saturday, Cyber Monday, Christmas and even post-holiday retail sales?

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Customer Profile: A Pawn USA

| October 8, 2016

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Nancy Parker , A Pawn USA, Clermont, Florida

A Pawn USA office manager and head sales rep Nancy Parker is impressed with the speed at which she and her sales NParker_headshot.jpgassociates are able to process transactions, whether it be a single pawn or multiple transactions together. She was able to customize the dashboard to better suit her co-workers work habits and flow. (more…)