The Client
Bellevue Rare Coins Eric, Ryan, Daniel and Angela Hoolahan, Owner
The Challenge
Bellevue Rare Coins was running all four of their shops pen-to-pad. The siblings knew that they needed to be able to coordinate their locations, report to the police through Leads Online, and improve their processes to be more efficient.
The Result
• Coordinate Locations
• Police Reporting
• Improved Processes
• Improved Efficiency
• Record Keeping
• Inventory Control
• Compliance
I’ve seen it more times than I care to remember—a room filled with pawnbrokers, and the question gets asked, “How many of you do regular inventory audits?” Only a few will raise their hands. Sadly, fewer yet will attest to using inventory reports generated by their software to MANAGE their inventory. It’s safe to say that if someone wanted to increase their cash flow quickly, it would be done on the inventory and sales side of the business. Let’s face it; nothing is going to instantly change the amount of cash coming in from service charge payments and redemptions. Sure, there are long term strategies that can increase those but creating that buying frenzy and getting merchandise off the shelf quicker is the key to making quick cash! (more…)
How much does it cost you when Plan A fails and you are left to figure out how to recover if a vendor goes out of business or a new regulation is enforced? What is your Plan B?
For many customers in our industry, Plan B was making sure Plan A works, especially when it comes to relying on vendors. As we have seen in 2016, the pawn industry has experienced some unsettling events. With new compliance regulations and new legislations, vendors going out of business or being taken over, you want to make sure your vendors are in your corner to help you keep your business running smoothly. (more…)
There are two types of pressure. There is pressure you feel and pressure you apply. Assuming we are constantly refining our trade, enhancing our knowledge and working smarter, applying pressure in a competitive opportunity boils down to proper positioning and differentiating yourself from the competition. (more…)
Let me start off by saying negotiation is a two-way street. Our mission is to provide a fair and reasonable solution for our customers, but unfortunately we can’t give our software away because we still need to continue to build and support their needs on an ongoing basis.
Text messaging can help. As a business owner, you must use every opportunity to communicate with your prospects, customers, and VIPs. Whether you send plain text messages or texts with hyperlinks directing your customers to a landing page of your choice, mobile marketing can attract more buyers throughout the holidays. What’s your plan for Black Friday, Small Business Saturday, Cyber Monday, Christmas and even post-holiday retail sales?
Nancy Parker , A Pawn USA, Clermont, Florida
A Pawn USA office manager and head sales rep Nancy Parker is impressed with the speed at which she and her sales 
associates are able to process transactions, whether it be a single pawn or multiple transactions together. She was able to customize the dashboard to better suit her co-workers work habits and flow. (more…)
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