New for 2018: Productivity Reports in PawnMaster

| July 16, 2018

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PawnMaster is known for its robust reporting capabilities, and that’s why we partnered with Vernon Stading of Devoted Pawn Consulting to create three custom reports to better serve PawnMaster users. Vernon has been servicing the pawn industry as a consultant for years, and during his visits he saw where pawn shop owners could make, and in some cases, save more money if they had the tools to do so. Vernon approached PawnMaster with the idea of making three custom reports that would be available to all PawnMaster users; The Key Performance Indicator Report, The Employee Productivity Report, and The Employee Commission Report.

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Data Age Celebrates 30 Years of Innovation

| June 30, 2018

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Data Age Business Systems has reached an exciting milestone as the company celebrates 30 years of delivering innovative business management and point-of-sale software solutions to pawn shops, jewelry stores, gold, coin and second-hand dealers, and cell phone repair shops.

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How to delete an employee from PawnMaster?

| June 26, 2018

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“Terminating” an employee makes them inactive. PawnMaster never truly deletes anything. All records are either “Active” or “Inactive”. The reason behind this is to keep an audit trail. We want you to be able to, at all times, have a way of determining what your employees are doing and what changes they’re making within your system. 

What are Best Practices for Forfeiting Items?

| June 12, 2018

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My recommendation for pulling forfeits is, “be consistent”. I feel that this task should be done daily even if you only have one or two items on the forfeit list. One reason for this is if it’s done frequently, it’s a small task. But if allowed to build up, it can easily get out of hand and become a chore.

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Balancing?

| June 6, 2018

This topic generates the most calls to support and seems to be the least understood. Cash drawers are one area where shops seem to differ very greatly. Some owners only want to track the activity at the counter, but not the vault. Other owners want to track all the money in the shop. Some shops use individual cash drawers and some shops have a central cashier. There are even a few shops that don’t use any cash drawer at all.

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