There are three possible outcomes from a sales opportunity.
- A Win
- A Lose
- No Decision
No decision is the worst outcome for a host of reasons but mainly because you have no baseline to learn from. You’ve invested a good amount of your time into these deals. Statistics show “no decision” deals make up anywhere between 28% and 35% of B2B sales. When you put in persepctive the amount resources invested in these types of deals, they really add up. Let’s be clear, no decision is not always a loss. There is opportunity to revisit the conversation to gain some clarity. If it does end up in a loss, you can take the opportunity to understand what went wrong. If the buyer hasn’t gone in another direction, you may be able to re-engage them.
- Make sure you have proper sales alignment on a deal… being on the same page
- Ask the right questions and ask the tough question
- Qualify until the deal is in your hand
- Understand our clients are not really folsom in their views all the time
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