As the preeminent leading software vendor in our industry, we field a litany of calls on a lot of topics from current business owners and new people looking to get into the industry. These calls range greatly but lately we have had a great many calls from business owners who are highly concerned about their vendor and the lack of attention to detail on how they operate their business, service their clients, and keep their clients informed on a wide variety of very critical matters. The article below is highly informative regarding the client/vendor relationship. No matter where you are in the process, be it just entering into the industry or being well established, you should always do a complete review of the tools you use to operate your business and the businesses that support them. Remember, success is never owned, it’s rented and the rent is due every day. Have a great month.

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