Depending on the state ID, they may use different abbreviations other than
what is set in PawnMaster by default. If scanning an
ID in PawnMaster doesn’t pull a certain
characteristic field, add that description to PawnMaster customer
characteristics exactly how it displays on the ID.
Example: scanning ID doesn’t pull up eye color in PawnMaster. Eye color on ID is BRN the
default in PawnMaster is BROWN. Add BRN to system. Then PawnMaster will then
pull the info correctly.
