YOU, YOUR SHOP & YOUR SUCCESS.
PawnMaster has always kept the pawnbroker and their customers in mind when releasing new products and services. Our Client Development program helps both our tenured and aspiring pawnbrokers maximize and grow their businesses through collaboration.
Sometimes we all need a little inspiration or an expert to bounce an idea off of. PawnMaster’s Client Development program offers access to several industry experts, consultants, and trainers that can help you in your business.
Additionally, our Client Development program includes videos on several of the topics below… And we’re always adding to our library, so let us know what else you want to learn more about. This program is all about YOU, YOUR shop and YOUR success.
We believe collaboration is key. Join our Facebook page, where several successful pawnbrokers share ideas daily. Feel free to PM us on Facebook with your thoughts!
PEOPLE
Employee / Manager
- Hiring
- Company Culture
- Team Building
- Incentives
- Development strategies
Owners
- Time Management
- Letting go
- Trust
- Work/Life Balance
- Good Enough
Customers
- Customer experience (in-store & online)
- Customer retention
- Creating Customer Advocates
MARKETING
Creating a Plan
- Marketing Plan
- Template provided
- Identifying goals
- Target audience
Online Presence
- SEO/Website
- E-commerce
- Customer Reviews
- Social Media
Promotions
- Vehicles (Text Messaging, mail, e-mail, etc.)
- Holidays
- Community Service
OPERATIONS
KPI’s
- Identifying
- Using PM reports to monitor
- Continuous improvement
Operational Efficiencies
- Use ROI calculators
- Speed of transaction
- Turning inventory
- Upsells
Security
- Safety measures (firearms, etc.)
- Inventory Theft Prevention
- Cash Loss Prevention
FINANCE
Budgeting
- Understanding Historical Performance
- Creating a Budget
- Monitoring Budget Performance
Increasing Revenue
- Building Crossover Sales
- Price it right
- Creating Displays
- Cleanliness
Cutting Costs
- Are COGS margins maximized?
- Labor Efficiency
- Annual review of all services and agreements
5 HELPFUL HINTS
Enjoy our 5 Helpful Hints video series. Pawn veteran Corby Logue shares a few of his secrets to help you become even more successful in your pawn business.
BEYOND THE SHOP
Corby Logue Gives Several Pointers in this Series, that Can Help You in Your Store, Online and Beyond the Shop
EXPANDING YOUR PAWN SHOP
Looking to Expand Your Business? Check out our Webinar, 10 Things You Need to Know when Expanding Your Pawn Shop
COMMUNITY EVENTS
Need Some Ideas for Events that Drive Traffic to Your Store? See What Olathe Trading Post & Pawn is Doing in their Store
QUALIFY A PAWN LOAN
When Customers Come to Your Counter Looking for a Loan, Are You Asking, “Do You Want to Sell It?” If not, This Video is will Help You Understand How to Properly Qualify a Loan
PAWNMASTER REPORTS
Here are 9 Daily PawnMaster Reports You Should be Running in Your Shop Every Day
TIPS & TRICKS
Here are Some PawnMaster Tips and Tricks from Trainer, Richard Lutz
